General Information

Process of accessing our medical facilities

Essential Details & Documentations

Smt. S.R.Mehta & Sir K.P.Cardiac Institute provides you with comprehensive details aiming to guide you through the process of accessing medical care at our facility, ensuring that you have the necessary information to navigate your healthcare journey smoothly. We are here to support you and ensure that your experience at our hospital is as seamless and stress-free as possible.

Timings

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

On bases of Availability of bed, Patient can be admitted in the institute round the clock.
Contact admission counter 233/232.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam quis dictum nunc, ut ullamcorper sem. Vestibulum at nisl bibendum, elementum ante in, aliquam arcu. Nunc dignissim, urna at dictum fringilla, diam dui tristique erat, et facilisis arcu mi ut ex. Sed consequat lacus ut velit sodales sodales.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam quis dictum nunc, ut ullamcorper sem. Vestibulum at nisl bibendum, elementum ante in, aliquam arcu. Nunc dignissim, urna at dictum fringilla, diam dui tristique erat, et facilisis arcu mi ut ex. Sed consequat lacus ut velit.

Nunc dignissim, urna at dictum fringilla, diam dui tristique erat, et facilisis arcu mi ut ex. Sed consequat lacus.

Nunc dignissim, urna at dictum fringilla, diam dui tristique erat, et facilisis arcu mi ut ex. Sed consequat lacus.

Nunc dignissim, urna at dictum fringilla, diam dui tristique erat, et facilisis arcu mi ut ex. Sed consequat lacus.

Documents to be submitted

Nil for walk-in direct patients, Any id proof available for name verification.

Whenever admission advised by any doctor.

Medical claim Card & current + previous year Insurance policy paper + Photo identity proof e.g. aadhar, pan card.

BRING Blank cheque at time of admission. Which will not be deposited & is returnable. Cheque required so that procedure is not held up, till the time authorization process is over.

In case of corporate patient Corporate credit authority letter .

Contact Marketing Department Extn.: 225/301/302 (Timing 10.00 A.M to 4.00 P.M) on weekdays.

Basement.

Sundays / Hospital Holidays.

An admission application form + Rules & regulation information (available at counter Procedure to be filled by the patient and/or nearest relative of the patient, mentioning correct details of patient.

Full payment in Cash/Demand Draft/Pay Orders to be made as per existing schedules for getting admission in the institute.* Demand Draft & Pay order to be in name of “sir Kikabhai premchand trust settlement No. Xi “. For reservation of an operation theatre time slot, Rs. 5,000/- (Ortho) & Rs. 10,000 (Cardiac) to be deposited along with surgeon’s note to that effect.
Please note: This deposit is non-refundable if cancellation of booked OT slot by patient.

The institute shall allot a bed to a patient as per choice depending upon the availability of beds. In case the bed of choice is not available, arrangements shall be made as per mutual convenience.

Attendentant & visitor (valid in visiting hours only) pass shall be issued per patien in Day Care, Lower median, Higher Median, First and Deluxe class.

Free Consultation

Short Description Goes Here Short Description Goes Here

Patient Transfer

Once the patient opts for a particular class (even in I.C.C.U.), institute does not allow transfer to lower class than the existing one.

Patient shall be charged as per the rates of the higher class, with retrospective effect from the date of admission in the institute.

The patient shall be charged as per the class of bed occupied immediately prior to transfer.

Patient vacates the bed occupied prior to transfer. However if the patient’s relative intent to occupy the room it can be arranged on availability of the room, and shall be separately charged at full rates. Prior permission of hospital administrator is mandatory for this arrangement.

Billing and Payment

Discharge and Refund

Report Collection

Certificates/Breakups/Estimates

Visiting Hours

4:00 P.M.- 6:00 P.M. only

4:00 P.M.- 6:00 P.M. only
Children below 10 years not allowed

Pharmacy

24 hrs. hospital pharmacy supplies all medicines and consumables to admitted patients as well as outside patients.

 

Cafeteria

The institute serves only vegetarian food. Admitted patients are served all meals and beverages prepared under expert supervision and guidance of in-house dietician.

Cafeteria services are available for patients, relatives and attendants from 7:00 A.M. to 9:00 P.M.

Outside food products are not allowed within the institute and cafeteria.

Valuables

Patient & patient companion / relative are requested not to carry any valuables while admission. Relatives / Companion / Visitors are requested not to keep any valuables with the patient during the stay in hospital, if valuable there than should be kept in their safe custody. During the tenure of patient stay , if valuables found . It shall be handed over to the patient’s Companion / relative. Institute shall not be responsible for these valuables.

Please Do Not

  • On basis of Availability of bed, Patient can be admitted in the institute round the clock.
  • Contact admission counter: 022 69105400 ext 233.
  • Patient: Any id proof available for name, age and address verification.
  • Doctor's Admission Note: Whenever admission advised by any doctor.
  • Mediclaim: Mediclaim Card & current + previous year Insurance policy paper + Photo identity proof for example aadhar card, pan card, Blank cheque. In Case Of Corporate Patient Corporate Credit Authority Letter. Contact Marketing Department Extn.: 225/301/302 (Timing 10.00 A.M To 4.00 P.M) On Weekdays.
  • Admission Procedure: An admission application form + Patients rights & responsibilities information (available at registration counter. admission Application Form to be filled by the patient and/or nearest relative, mentioning correct details of patient.
  • Deposits: Payment through Cash (upto Rs 1.99L) /Demand Draft/RTGS/NEFT/UPI/Card to be made as per existing schedules for getting admission in the Institute.* Demand Draft to be in name of “Sir Kikabhai Premchand Trust Settlement No. XI “. For reservation of an operation theatre slot Rs. 5,000/- (Orthopaedic) & Rs. 10,000 (Cardiac) to be deposited along with surgeon’s note to that effect. Please note: This deposit is non-refundable on cancellation of booked OT slot by patient.
  • Bed Allocation: The institute shall allot a bed to a patient as per choice depending upon the availability of beds. In case the bed of choice is not available, arrangements shall be made as per mutual convenience.
  • Visitor's Pass: Attendentant & visitor (valid in visiting hours only) pass shall be issued per patient in Day Care, Lower median, Higher Median, First and Delux class.
  • Once the patient opts for a particular class (even in I.C.C.U.), institute does not allow transfer to lower class.
  • From Lower to Higher category bed Patient shall be charged as per the rates of the higher class, with retrospective effect from the date of admission in the institute.
  • If patient chooses to upgrade the class, patient shall be charged as per the rates of the higher class with retrospective effect from the date of admission.
  • Patient vacates the bed occupied prior to transfer. However if the patient’s relative intent to occupy the room it can be arranged on availability of the room, and shall be separately charged at full rates. Prior permission of hospital administrator is mandatory for this arrangement.
  • All services are charged and received in Indian Rupees. Payments are accepted in Cash (upto Rs. 1.99L ) /Demand Draft / UPI/RTGS/ NEFT/CARD
  • For any interventional/surgical procedures undertaken AFTER 7:00 P.M. or on Sundays/Public holidays, patient will be charged additional emergency charges @ 25% of regular tariff of operation theatre and doctor's professional fees.
  • Interim bill memo will be given on daily basis or enquiry has to be made at admission counter for current status of bill.
  • SMS will be sent on daily basis around 8:30 PM to registered Mobile No as mentioned on the admission form, In case current bill amount is greater than deposit amount. Interim bill (draft bill) will be available at admission counter.
  • Patients are discharged between 8:30 A.M to 6:00 P.M.
  • In case of an unplanned discharge after 6:00 P.M., the final bill shall be prepared after 09:00 A.M. next morning and such discharged is to be covered by a security deposit as found necessary by the management.
  • Turn around time for discharge process- Paying patients: 3-4 hrs, TPA patients: 7-8 hrs.
  • All refunds (Above Rs. 10,000/-) are paid by cheque only, after a period of 1 week from the date of discharge between (Timing 10:00 A.M. to 4:00 P.M.).
  • No Refund on Sundays / Hospital Holidays
  • All reports of the O.P.D. can be collected from the respective department, within one week from the date of getting the investigations done
  • Any I.P.D reports / x-ray films not collected at the time of discharge should be collected from the respective wards / departments within one week from the date of discharge.
  • Copies of indoor case papers will be emailed in PDF format to the patient/authorised person within 3 days from the date of submission of approved application to the Medical Record department on chargeable basis
  • Visiting hours from 4.00pm to 6.00pm.
  • Children below 12 years are not permitted to visit patients.
  • Patients can be admitted round the clock provided beds are available. All admission patients should undergo Registration process.
  • Hospital Pharmacy services are available round the clock.
  • Cafeteria Services Are Available For Patients, Relatives And Attendants From 7:00 A.M. To 9:00 P.M.
  • Outside Food Is Not Allowed.